Enable Your Leaders to Effectively Navigate Difficult Conversations
Equip your leaders and teams with Difficult Conversations Training that builds the skills to navigate high stakes discussions with clarity, confidence, and trust instead of tension.
Why Difficult Conversations Matter for Leadership Success.
Even the strongest teams face moments of tension: delivering hard feedback, realigning expectations, navigating change, or addressing conflict.
How leaders respond in these moments can either strengthen culture or erode trust.
Employees who feel heard are 4.6× more likely to feel empowered to deliver their best work.
(Salesforce Study)
Teams with psychologically safe communication show 50% higher performance
(Google Aristotle Study)
Leaders with strong communication skills improve team engagement by up to 28%
(Gallup)
Ibis’s training gives leaders a proven, human-centered toolkit to communicate clearly, listen deeply, and guide conversations that lead to alignment and action.
Our Training Tackles the Modern Workplaces Most Common Difficult Conversations
Delivering constructive feedback without defensiveness
Performance reviews that are fair, bias-aware, and growth-focused
Discussing organizational changes or restructuring with transparency
Resolving interpersonal tension before it becomes conflict
Correcting behavior issues while maintaining dignity and trust.
How the Program Works
A simple, research-based pathway to help leaders show up with clarity and confidence as they develop strong interpersonal relationships.
1. Assessment
Identify communication habits, common friction points, and the cultural context behind difficult conversations.
2. Interactive Workshop
Scenario-based learning using realistic workplace tensions—feedback, performance, change, disagreements, high-stakes conversations.
Participants practice:
Active listening
Emotional regulation
Empathic inquiry
Alignment-building
Negotiation & collaborative problem-solving
3. Follow-Up Coaching
Sustain the shift with templates, conversation scripts, reflection prompts, and leadership coaching.
Connect with an Expert
What Sets Ibis Apart
Immersive Learning
Realistic, interactive experiences featuring live professional actors during in-person and virtual trainings
Bite-sized virtual trainings
Actionable and digestible strategies based on evidence
Impact
Demonstrated impact with leading employers (85% improvement across culture metrics)
