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Case Studies
Client: Large Anti-poverty Agency
Challenge: To help the agency -- which had a very diverse staff -- to become more inclusive. This included helping employees from diverse backgrounds to work together more effectively, to feel valued, and to have opportunities to grow professionally.
What we did: Ibis conducted an assessment of the agency in order to identify strengths and challenges related to diversity. Based on our findings, the Diversity Committee implemented several recommendations, including career development opportunities and diversity training. Ibis conducted training for all managers focused on managing and developing diverse teams. We also designed a curriculum for staff and conducted a Train-the-Trainers program preparing internal trainers to deliver that program to all employees of the agency. In addition, Ibis consulted to senior leadership to strengthen their teamwork.
Results: Following the diversity training and career development initiatives, an employee survey indicated increased satisfaction with the agency’s organizational climate. Ibis has continued to work with this agency on other strategic planning initiatives, including a Future Search on Teenage Mothers and inter-agency collaborations.
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